Welcome guests with a warm and qualified attitude.
Handle guest check-ins and check-outs efficiently.
Manage room reservations and booking inquiries.
Answer phone calls and respond to guest emails.
Provide information about hotel facilities and local attractions.
Handle guest requests and resolve complaints promptly.
Coordinate with Housekeeping and other departments to ensure smooth operations.
Process payments, prepare bills, and maintain accurate records.
Follow hotel SOPs and provide excellent customer service.
Bachelor's degree or Diploma in Hotel Management (preferred).
Minimum 1–2 years of experience in a hotel front office.
Good communication skills in English and Hindi (additional languages are an advantage).
Good computer skills (MS Office).
Well-groomed, professional appearance, and customer-focused attitude.
Willingness to work rotational shifts.
Salary: As per experience and company standards.
Food and accommodation (if applicable).
Weekly off and statutory advantages.
Career growth opportunities.

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:
Flexible schedule
Food provided

Work Location: In person

📌 Front Office Receptionist Kundalahalli
🏢 Hello inn
📍 Kundalahalli