Preferred Experience: Sr. GRE / Floor Manager experience in hospitality, hotels, airlines, beauty industries

Qualification:
Degree in Hospitality Management or Diploma in Airline/Aviation Management preferred.
Preferred Age: 20–30 years

Key Responsibilities & Requirements

Team Management
Ability to effectively manage and supervise a team of 15+ staff members.
Monitor staff grooming, discipline, attendance, and professional conduct.
Ensure team members consistently follow the organization’s service standards and operational guidelines.

VIP & Customer Handling
Excellent customer-handling skills, particularly with VIP and premium customers.
Ability to handle customer concerns and complaints professionally and ensure timely resolution.
Maintain a high standard of customer satisfaction and luxury service experience.

Floor Operations
Manage and monitor daily floor operations and activities.
Coordinate customer appointments, waiting times, and overall service flow.
Ensure smooth coordination between management, service staff, and customers.
Assist VIP customers with billing and payment-related requirements.




Address and coordinate parking-related issues to ensure a seamless customer experience.
Monitor the floor throughout the day and proactively resolve operational issues.

Grooming & Personality
Excellent personal grooming and a strong professional appearance.
Confident body language with a positive and approachable personality.
Robust understanding of and alignment with a luxury service attitude.
Ability to remain calm, composed, and professional in high-pressure situations.
Willingness to work weekends and public holidays as required.

Language Skills
Excellent communication skills in:
English
Hindi
Malayalam

Ideal Candidate: A confident, well-groomed, and customer-focused qualified who can independently manage floor operations, lead a team of 15+ members, and consistently deliver a premium luxury customer experience.

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:
Health insurance
Provident Fund

Work Location: In person

📌 Floor Manager Mavelikara
🏢 Deepthys Venture(Solmaic
📍 Mavelikara