Role Purpose:
To build and maintain strong relationships with premium-car customers, understand their requirements, provide a personalized buying experience, and support the sales team in generating leads, test drives, bookings, and deliveries.
Key Responsibilities:
Handle customer enquiries through calls, walk-ins, digital leads, and referrals.
Understand customer preferences, lifestyle, budget, and vehicle requirements.
Provide a premium and personalized customer experience.
Coordinate and follow up on test drives, quotations, bookings, and deliveries.
Maintain regular follow-up with prospects and existing customers.
Support Sales Consultants in lead generation and conversion.
Build long-term relationships with customers and generate referrals.
Coordinate with Finance, Insurance, Accessories, and Service teams.
Maintain accurate customer and lead information in CRM.
Conduct post-delivery follow-ups to ensure customer satisfaction.
Handle customer concerns professionally and ensure timely resolution.
Participate in customer engagement activities and premium-car events.
Ideal Candidate:
Graduate / equivalent qualification.
Candidates with experience in premium automobile sales can apply.
Excellent communication and interpersonal skills.
Qualified grooming and confident personality.
Strong customer-handling and follow-up skills.
Ability to understand and communicate premium/luxury products.
Target-oriented with a solid service mindset
Job Types: Full time, Fresher, Permanent
Pay: ₹27,000.00 - ₹38,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Sales Relationship Executive Premium Cars Kochi (India)
🏢 HR Jobs
📍 India
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