Chat Associate (or Chat Support Representative) provides real-time, text-based customer service, resolving inquiries, complaints, and technical issues via live chat or messaging platforms. Key responsibilities include handling multiple, simultaneous chats, using CRM tools for documentation, and offering fast, accurate solutions in line with company SOPs to ensure high customer satisfaction
Job Types: Full time, Fresher
Pay: ₹10,021.77 - ₹48,541.01 per month
Advantages:
Cell phone reimbursement
Commuter assistance
Versatile schedule
Paid time off
Work Location: In person
📌 Chat Associate Chennai
🏢 shopping zone india tv
📍 Chennai
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