Key Responsibilities:
Ensure high service availability and SLA compliance.
Manage customer escalations and incident resolution.
Coordinate with NOC, Network, and Field Operations teams.
Drive operational efficiency and service excellence.
Monitor performance metrics and service delivery standards.
Preferred Profile:
Experience in Telecom / ISP operations.
Solid leadership and stakeholder management skills.
Expertise in Service Assurance and Operations Management.
Pay: ₹700,000.00 - ₹1,000,000.00 per year
Work Location: In person
📌 Regional Service Assurance Manager Mumbai
🏢 GetWork
📍 Mumbai
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