Job Description:

Job Description:
We are hiring a Ticketing Operations (Travel Consultant) with hands-on experience in flight bookings, reissues, refunds, and fare rules. The role requires robust knowledge of GDS systems and airline procedures, supporting both B2B and B2C ticketing operations.

Key Responsibilities:
Handle group booking requests from B2B partners (travel agents, corporates,etc.)
Provide best fare quotes, negotiate group rates with airlines
Issue tickets, handle reissuance, cancellations, and refunds
Coordinate with airline representatives for seat blocks, PNRs, and confirmations
Manage end-to-end group travel itineraries, including pre- and post-sales support
Maintain relationships with airline partners and B2B clients
Keep updated with airline policies,



group fare trends, and industry regulations
Generate and share reports on group booking performance and pipeline

Required Skills & Qualifications:
2–3 years of experience in travel consulting with focus on group bookings (B2B)
2 -3 years of hands-on experience of GDS systems -Amadeus, Galileo, Sabre
Excellent communication and negotiation skills
Ability to handle multiple group requests and tight deadlines
Robust attention to detail and customer service orientation

Benfits:-
6 days Working, Alternative Saturday off
Shift:- 10:00 PM- 7:00PM

📌 Travel Consultant Ticketing Mumbai
🏢 Mancraft Consulting
📍 Mumbai