Qualification
Graduate in any discipline from a recognized university.
Basic knowledge of computers and MS Office (Word, Excel, PowerPoint).
Positive communication and interpersonal skills.
Ability to work with patients and hospital staff in a qualified manner.
Roles & Responsibilities
Assist beneficiaries in availing healthcare services under the Ayushman Bharat Scheme.
Verify patient eligibility and required documents.
Support patient registration and admission processes.
Coordinate with hospital departments for smooth patient services.
Maintain records and update beneficiary details in the designated portal/system.
Provide information and guidance regarding scheme advantages and procedures.
Ensure timely submission of reports and documentation.
Address beneficiary queries and escalate issues when required.
Follow all organizational policies, guidelines, and compliance requirements.
Skills Required
Basic computer proficiency.
Data entry and record management skills.
Good verbal and written communication.
Customer service orientation.
Attention to detail and accuracy.
Experience
Freshers may apply.
Experience in healthcare, administration, or customer service will be an added advantage.