Job Description:

Role Summary
Make outbound calls to outstanding bills and balance payments followups with Bank branches.
Attend the incoming calls from mostly Bank and entry stationery, foam boards, & etc orders.
Maintain a high level of customer satisfaction through excellent communication skills.
Update and maintain customer / order records in the CRM system (Tally).
Achieve sales targets and contribute to the growth of the organization.

KRA: Task / Activities
We will receive calls from Bankers regarding recent order and old order and folloups.
Daily courier followup and tracking using online tracking system (Profesional / France express)
Receive the incoming calls and update the parcel location and old order details to Bankers.
Send the bill copy pdf through email and whatsapp to our customers.
Followup the Bill balance over the phone / emails / whatsapp.
Preparing stationary parcel for delivery.

KPI: Performance Metrics




Ability to handle multiple projects and meet strict production deadlines.
Mostly we will co-ordinate with Bank top level mangers like Regional Mangers / Asst. General Mangers / Chief Mangaers / Branch Mangers & Associates for design and approval.
Quick learner and Observer.

Desired Profile / Criteria / Skills :

Required Skills
High school Diploma or equivalent.
Speak in Tamil & English
Excellent verbal and written communication & presentation skills.
Basic computer knowledge (MS office)
Organizational and time-management skills for meeting deadlines in a quick-paced setting

Preferred skills
Experience in Tally accounting software
Bachelor’s degree (or equivalent) or related discipline, XII or X pass.
Hindi speak/write added advantage.

📌 Office Executive Chennai
🏢 Vedita Ventures
📍 Chennai