Job Description:
Job Responsibilities:
Lead Generation: Reach out to potential students via inbound and outbound calls to introduce our educational offerings for CA, CMA, and other commerce-related courses.
Counseling and Consultation: Provide information about various courses, study materials, and test series available on our platform. Counsel students on choosing the right programs according to their career goals.
Follow-ups: Make follow-up calls to interested leads, answer queries, and ensure timely enrollment.
Data Management: Maintain accurate records of interactions and student data in the CRM system.
Customer Service: Address student concerns or issues regarding the courses and services, ensuring high levels of customer satisfaction.
Achieving Targets: Meet monthly or weekly lead conversion and enrollment targets.
Collaboration: Work closely with the marketing and sales teams to achieve business objectives.

Requirements:
Educational Qualification: Minimum 12th pass; Graduate (Preferred,



especially in Commerce, CA, CMA, or related fields).
Communication Skills: Excellent verbal and written communication skills in English and Hindi (knowledge of additional languages is a plus).
Experience: Prior experience in telecalling, sales, or customer support is an advantage, but not mandatory.
Knowledge: Basic understanding of the CA and CMA exam process and the educational requirements for these courses will be a plus.
Skills: Robust interpersonal skills, the ability to handle rejection, and the ability to work under pressure,good typing speed

Advantages:
Salary: Competitive salary up to ₹15,000 per month.
Incentives: Performance-based incentives for achieving targets.
Learning opportunities: Enhance your knowledge in the education sector for commerce students.
Friendly work setting.

📌 Telecaller Education Sector Kolkata
🏢 RECEX
📍 Kolkata