We are looking for a dynamic and enthusiastic Collection Executive to join our team. The ideal candidate should possess excellent communication skills, a professional telephone manner, and the ability to draft clear and concise emails. This role involves making outbound calls, following up with leads, and maintaining proper communication records.
Key Responsibilities:
Make outbound calls to potential clients as per the assigned data.
Follow up with the clients for payment, collection and maintain follow-through.
Provide accurate information about products/services to generate interest.
Maintain a record of calls and update the CRM or tracking system regularly.
Respond to customer inquiries via phone or email in a skilled manner.
Draft skilled emails for client communication,
follow-ups, or documentation.
Schedule meetings or appointments when necessary.
Work closely with the sales or support team for smooth coordination.
Required Skills:
Positive communication skills (both verbal and written)
Strong interpersonal and convincing ability
Email drafting skills – ability to write explicit and professional communication
Basic computer knowledge (MS Office, email, data entry)
Polite, Patience and ability to handle rejections or objections