Client Relationships: Communicate daily with key clients to understand their goals and ensure all services or products are delivered on time. [1]
Team Leadership: Hire, train, and mentor a team of client service representatives to provide an exceptional client experience. [1]
Issue Resolution: Act as the final point of contact for complex disputes, escalations, and customer complaints. [1, 2]
Cross-Functional Collaboration: Coordinate with internal departments (like Sales, Marketing, IT, or Accounting) to align project outcomes with client expectations. [1]
Performance Tracking: Set monthly and quarterly KPIs (Key Performance Indicators). These are measurable values that show how effectively a company is achieving key business objectives. [1]
Process Improvement: Develop client service protocols and use customer feedback to streamline workflows and improve overall service delivery.

Pay: ₹8,000.00 - ₹20,000.00 per month

Perks:
Commuter assistance
Internet reimbursement
Paid sick time
Provident Fund

Work Location: In person

📌 Client Servicing Executive Hisar
🏢 onyx soul studios
📍 Hisar