Job Description: Manager – OperationsRole OverviewWe are seeking an experienced and highly driven Manager – Operations to lead and manage high-volume backend processes with a focus on efficiency, accuracy, and scalability. The role requires strong leadership skills, process orientation, and the ability to build and manage teams while ensuring smooth day-to-day operations.Website:Job Location: Hyderabad (Work From Office)Job Type: Full-timeExperience: 3 to 5 YearsOffered CTC : up to 10 LPAKey Responsibilities- Build, lead, and manage teams of 20–50 members across multiple functions.- Define, document, and implement SOPs, process maps, and KPIs.- Manage day-to-day backend operations with strict adherence to SLAs and quality metrics.- Prepare and review MIS, dashboards,



and operational reports for management and clients.- Conduct root-cause analysis on operational issues and implement long-term corrective actions.- Partner with stakeholders and handle client escalations with professionalism.- Deliver results in high-pressure environments with strict targets and deadlines.Desired Skills & Experience- 3-5 years of proven experience in operations management.- Strong expertise in process definition, MIS/reporting, and KPI tracking.- Hands-on experience managing high-volume operations.- Excellent analytical skills with a problem-solving mindset.- Superior communication skills – both verbal and written.- Client handling and stakeholder management exposure.- Ability to thrive in fast-paced, high-pressure environments.Preferred Industries / Departments- Application Processing- Backend Operations- Background Verification- Transaction ProcessingQualificationsGraduate/Postgraduate in Business Administration, Operations, or related fields.Certification in Lean Six Sigma / Process Excellence (preferred, not mandatory).What We Offer- An opportunity to lead large-scale operations and deliver high-impact outcomes.- An prospect to be a part of India’s fastest-growing start-up in the field of Fraud-Risk and Due Diligence- A dynamic work environment with exposure to leading clients and industries.- A culture of innovation, collaboration, and performance.

📌 Operations Manager (Nalgonda)
🏢 TraceRT Services Private
📍 Nalgonda