- Ability to improve collection performance goals, reduce bad debt, DSO, and other key performance indicators
- Achieve monthly cash collection targets by actively chasing customers
- Attend and participate in collection meetings by updating and keeping manager informed of current statuses.
- Enforce credit policy and assure adherence to accepted standards
- Establish and maintain positive relationships with cross functional teams involved in AR process
- Maintain agreed upon reporting metrics associated with individual portfolios
- Ability to negotiate and manage relationships
- Strong problem solving and customer service skills
- Ability to Prioritize and multi-task is essential
- Run credit checks on recent business
- Process month end closing entries in a timely manner
- Involvement on Special Projects as necessary
- Minimum of 3 years Collections experience in a fast-paced target driven business
- Confident, adaptable and ability to work effectively under pressure
- SAP & QuickBooks system experience an advantage
- Preferred skills in pivot tables, VLOOKUP's and spreadsheets
- Strong communication, interpersonal, detail and team oriented, problem solving skills

📌 Senior Associate-Order to Cash-Collections (Bengaluru)
🏢 EXL
📍 Bengaluru