Remote: Remote

We are Hiring | Customer Support Executive - Work from HomeLocation - Mohali (WFH)Shift - Rotational Shift (Including Night Shifts)Working Days - 5 days working | 2 rotational week-offsQualification - HSC & Graduate (Freshers + Experience)Budget- Up to 18k ctcImmediate Joiners preferred!Please note: Candidate needs to have their own system/laptop handy with them and should follow the system check criteria mentioned below-System: Core i5 8th Gen or above, 8GB RAMWindows - 10 and aboveCamera: MandatoryInternet Speed: Minimum 20 Mbps (Uploading & Downloading)Headset: Compatible USB headset with noise cancellationSuggested Brand: Big Passport (available online at reasonable prices)UPS: Mandatory - Minimum 2 Hrs.EDR Installation:



MandatoryRoles & Responsibilities:- Handle customer queries on calls (international customers).- Deliver accurate information, solve queries and ensure customer satisfaction.- Escalate issues when required.- Maintain high-quality service standards in all interactions.- Follow process guidelines and meet performance metrics(Domain Knowledge - BPO Voice/International Process/ Customer Service)Communication - Fluent English Communication skillsInterested candidates can connect with HR for further details-HR SimranContact: 9137514621Email: [email protected]

📌 Customer Service Representative (Pune)
🏢 TP
📍 Pune