Job Description***PLEASE FOLLOW OUR AUVIDAX LINKEDIN PAGE*** Work Mode: 100% Remote – Work From Anywhere Engagement: Long-Term Contract Compensation: ₹160 per hour Work Schedule: US Business Hours Client Base: US Experience: Customer support experience preferred; exposure to US/UK clients is an advantage.

What You'll Be Doing As a Remote Customer Support Agent, you will represent our clients and provide professional, friendly, and efficient support to their customers.

Key Responsibilities Handle customer interactions professionally and courteously.

Respond to customer queries and provide accurate information.

Build positive relationships with customers through excellent communication.

Understand customer concerns and identify appropriate solutions.

Maintain accurate records of customer interactions when required. ⚡ Resolve issues efficiently while maintaining a high standard of customer service.

Communicate confidently with US-based customers and clients.

Follow client-specific processes, guidelines, and service standards.

Maintain professionalism and confidentiality while handling client information.

Consistently meet quality, productivity, and customer-service expectations. ⭐ What We're Looking For We're looking for individuals who are reliable, professional, articulate, and comfortable working independently in a remote environment.

Essential Requirements ️ Excellent English Communication Strong spoken and written English is a must .

You should be comfortable communicating with US customers and understanding different accents and communication styles.

Your Own Windows 11 Laptop Windows 11 operating system Minimum 12 GB RAM Reliable,



high-performance system suitable for remote work High-Speed Internet Minimum 75 Mbps internet speed Stable and reliable connection is essential for uninterrupted customer support. ️ Dual Monitor Setup – Mandatory One additional monitor setup is required.

Laptop/system must support an additional monitor. HDMI connectivity is required. US Working Hours You must be comfortable working according to US business hours , including the possibility of schedules that fall during evening/night hours in India.

Remote Work Readiness You should have a professional and distraction-free environment that allows you to work effectively during your scheduled hours.

Why Join Auvidax? Work From Anywhere No daily commute.

Work remotely from a location that works for you.

Long-Term Contract Opportunity We're looking for people interested in building a long-term working relationship , rather than a short-term assignment.

International Client Exposure Work directly on processes supporting US-based customers and businesses .

Grow Your International Experience Gain valuable experience working with international customers, processes, and service standards.

Competitive Remote Earning Opportunity Earn ₹160/hour while working remotely on a long-term engagement.

Build Your Career in Global Customer Support Your experience with US clients can strengthen your profile for future international customer service and remote-work opportunities.

Who Would Be a Great Fit? This opportunity is ideal for:



Customer Support Representatives International Voice/Non-Voice Process Executives BPO Professionals Call Center Agents Customer Service Associates Home Makers with valuable English proficiency Technical/Helpdesk Support Professionals Remote Support Professionals Professionals with previous US/UK client exposure Strong English speakers looking to work with international clients Freshers with exceptional English communication skills may also be considered depending on client requirements.

Candidate Profile We value people who are: ✔ Excellent communicators ✔ Customer-focused ✔ Dependable and punctual ✔ Comfortable working US hours ✔ Self-motivated and disciplined ✔ Tech-savvy and comfortable with remote tools ✔ Professional in their communication ✔ Able to work independently ✔ Experienced with US/UK customers — a strong advantage Compensation ₹160 Per Hour This is a long-term contract-based remote opportunity supporting Auvidax's US clients.

Your earning potential will depend on the number of contracted hours and the applicable client schedule.

Minimum Setup Requirements Requirement

Minimum Standard Laptop

Windows 11 RAM12 GB minimum Internet75 Mbps+️ Monitors Dual monitor – Mandatory Connection HDMI required ️ English Proficient – Mandatory Working HoursUS Hours Work Location

Remote / Anywhere Engagement

Long-Term Contract Ready to Work With Global Clients? If you're looking for a work-from-anywhere opportunity , have excellent English communication skills, the required technical setup, and are ready to work US hours, we'd love to hear from you.

Join Auvidax and become part of a growing remote workforce supporting clients across the US.

Apply Now & Start Your Remote Journey with Auvidax!

📌 Remote Customer Support Agent - US Process - Rs 160 Per Hour (Karnataka)
🏢 Auvidax
📍 Karnataka