ABOUT TIDE At Tide we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting Tide is transforming the small business banking market with over 1 8 million members globally across the UK India Germany and France Using advanced technology all solutions are designed with SMEs in mind With quick onboarding low fees and innovative features we thrive on making data-driven decisions to serve our mission to help SMEs save both time and money so they can get back to doing what they love Tide facts Tide is available for UK Indian German and French SMEs Over 1 8 million members 800 000 UK and 1 000 000 in India and growing rapidly Over 300 million raised in funding Over 2 500 Tideans globally - we re diversity champions We have offices in Central London with a member support and technology centre in Sofia Bulgaria technology centres in Serbia Romania Lithuania and Hyderabad and offices in Gurugram and New Delhi and in Berlin Paris and Luxembourg ABOUT THE TEAM As a Product Analyst 4 you are part of the first line of defense in our battle against financial crime We tackle all areas of financial crime within our Ongoing Monitoring team so you will be able to detect and prevent AML Fraud Sanctions tax evasion and all other manners of financial crimes You ll be responsible for analysing the success of various transaction monitoring products and investigation tools across our product portfolio ensuring we put our genuine members first whilst spotting and investigating potentially suspicious activity This role is a key element of our financial crime product monitoring team so we re looking for someone who is passionate about ensuring the success of our financial crime prevention products who will help reduce risk to Tide and let our members get back to doing what they love ABOUT THE ROLE Analyse financial product related data across transactions customers monitoring systems and operations to spot risks patterns and trends in financial crime Evaluate product performance by tracking KPIs e g false positives case volumes alert resolution times detection rates and making recommendations for the success of our Financial Crime Prevention products Support product discovery by gathering requirements investigating edge cases and validating problem statements Create clear insights and dashboards for product and business stakeholders Collaborate with compliance ops teams to understand their challenges and translate them into product opportunities Test and validate solutions e g rule changes machine learning models workflow improvements before and after release Document processes logic and analysis to build a knowledge base for the team Be confident in using a variety of tools to undertake different types of investigations WHAT WE ARE LOOKING FOR You have 7 years of experience working as a product analyst or data analyst some of it within fintech banking payments or financial crime risk management You have a good eye for detail and are able to identify suspicious activity You have solid analytical skills and the ability to turn raw data into actionable insight for product and business stakeholders You have a mindset that balances risk management with customer experience effortlessly being curious and asking the right questions at the right times You have problem solving attitude spotting patterns or trends others miss You have a keen eye for process improvements looking how we can work leaner and more robustly You are a quick learner explorer multitasker and flexible Proficiency in SQL and comfort working with large datasets experience with BI tools e g Looker Tableau PowerBI is a must WHAT YOU LL GET IN RETURN Make work work for you We are embracing new ways of working and support flexible working arrangements With our Working Out of Office WOO policy our colleagues can work remotely from home or anywhere in their home country Additionally you can work from a different country for up to 90 days a year Plus you ll get 25 days paid annual leave 3 paid days off for volunteering or L D activities Extended maternity and paternity leave covered by the company Personal L D budget in the amount of 1000 BGN per year Additional health dental insurance Mental wellbeing platform Fully covered Multisports card Food vouchers Snacks light food drinks in the office WFH equipment allowance TIDEANS WAY OF WORKING At Tide we re Member First and Data Driven but above all we re One Team Our Working Out of Office WOO policy allows you to work from anywhere in the world for up to 90 days a year We are remote first but when you do want to meet new people collaborate with your team or simply hang out with your colleagues our offices are always available and equipped to the highest standard We offer flexible working hours and trust our employees to do their work well at times that suit them and their team LI-SW1 TIDE IS A PLACE FOR EVERYONE At Tide we believe that we can only succeed if we let our differences enrich our culture Our Tideans come from a variety of backgrounds and experience levels We consider everyone irrespective of their ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity or differently-abled status We celebrate diversity in our workforce as a cornerstone of our success Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives We are One Team and foster a transparent and inclusive environment where everyone s voice is heard At Tide we thrive on diversity embracing various backgrounds and experiences We welcome all individuals regardless of ethnicity religion sexual orientation gender identity or disability Our inclusive culture is key to our success helping us build products that meet our members diverse needs We are One Team committed to transparency and ensuring everyone s voice is heard Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities Please be aware that Tide does not charge any fees at any stage of the recruitment process All official Tide job opportunities are listed exclusively on our and applications should be submitted through this channel Communication from Tide will only come from an official tide co email address Tide does not work with agencies or recruiters without prior formal engagement and we do not authorize third parties to make job offers on our behalf If you are contacted by anyone misrepresenting Tide or requesting payment please treat it as fraudulent and report it to us immediately at Your safety and trust are important to us and we are committed to ensuring a fair and transparent recruitment process Tide leverages AI to enhance our hiring experience You can read more about how we use AI in our recruitment process in our Your personal data will be processed by Tide for recruitment purposes and in accordance with