Handling Inbound Calls Email from customers and answer to their queries Doing Outbound calls Emails to the customer to keep them inform about the delivery pick up status of their shipments Coordinating Internally with the sales and Operations team to get the information related to customer Queries Coordinate with the ground level Delivery team to get the information on the real time pickup and delivery information of the shipments Be a part of the internal Hub meeting with sales ops team to understand client requirement and brainstorm the solution for the same Job Type Full time Pay 20 000 00 - 27 000 00 per month Benefits Health insurance Leave encashment Paid sick time Provident Fund Work Location In person