Hi All we are looking for product support executive Exp 0-1 year Work location Bangalore Proficiency in English and Kannada language is mandatory Roles and Responsibilities 1 Answering incoming calls and responding to customer inquiries in a skilled and courteous manner 2 Resolving customer complaints and issues efficiently and effectively 3 Providing accurate and timely information to customers regarding products services and policies 4 Maintaining a positive and friendly attitude when interacting with customers 5 Documenting customer interactions and updating customer records in the company s database 6 Collaborating with other departments to ensure customer needs are met 7 Identifying opportunities to upsell or cross-sell products and services to customers 8 Meeting or exceeding performance metrics including call volume call handling time and customer satisfaction ratings 9 Participating in ongoing training and development to stay up-to-date on product knowledge policies and procedures 10 Adhering to company policies and procedures including those related to data privacy and security Job Types Full-time Fresher Pay 200 000 00 - 300 000 00 per year Work Location In person

📌 Looking For Product Support Executive (Karnataka)
🏢 Bitla Software
📍 Karnataka