About Lowe s Lowe s is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week in the United States With total fiscal year 2024 sales of more than 83 billion Lowe s operates over 1 700 home improvement stores and employs approximately 300 000 associates Based in Mooresville N C Lowe s supports the communities it serves through programs focused on creating safe affordable housing improving community spaces helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need For more information visit Lowes com Lowe s India the Global Capability Center of Lowe s Companies Inc is a hub for driving our technology business analytics and shared services strategy Based in Bengaluru with over 4 500 associates it powers innovations across omnichannel retail AI ML enterprise architecture supply chain and customer experience From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform Lowe s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability For more information visit Lowes India Job Summary We are looking for a talented BMC Remedy Developer to join our team The ideal candidate will have expertise in the BMC Helix ITSM Suite and a focus on enhancing IT Service Management ITSM processes This role demands excellent problem-solving abilities hands-on experience in implementation configuration and ongoing support as well as the capacity to work collaboratively with cross-functional teams to deliver impactful solutions II Roles Responsibilities Core Responsibilities Configure deploy and maintain the BMC ITSM Suite including modules like Incident Problem Change Service Request and Knowledge Management Customize and integrate workflows forms and applications within BMC Helix to align with business requirements Enable seamless integration of BMC Helix with internal systems and third-party applications using REST APIs AI Spoon Jobs and other integration techniques Drive the adoption of ITIL best practices and support their implementation across the organization Collaborate with business stakeholders to gather requirements and develop tailored ITSM solutions III Years of Experience 5 years of hands-on experience with the BMC Helix platform IV Education Qualification Certifications Required Minimum Qualifications B E B Tech MCA M Tech V Skill Set Required Primary Skills must have Strong understanding of ITIL principles and ITSM best practices Familiarity with PWA DWPC and Innovation Suite functionalities Proficiency with the AI Spoon Client Expertise in Remedy AR System Mid-Tier CMDB and Smart IT Strong skills in custom development API integrations and workflow automation Exceptional problem-solving analytical and troubleshooting skills Excellent communication abilities and experience managing stakeholder relationships Lowe s is an equal prospect employer and administers all personnel practices without regard to race color religious creed sex gender age national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under state or local law Lowe s wishes to maintain appropriate standards and integrity in meeting the requirements of the Information Technology Act s privacy provisions Lowe s is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law

📌 Sr Software Engineer (Karnataka)
🏢 Lowe's Home Improvement
📍 Karnataka