We re a global multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow At HARMAN Automotive we give you the keys to fast-track your career Engineer audio systems and integrated technology platforms that augment the driving experience Combine ingenuity in-depth research and a spirit of collaboration with design and engineering excellence Advance in-vehicle infotainment safety efficiency and enjoyment About the Role The ServiceNow Automation Design and Development Lead works as part of the Digital Automations and Integrations technology team to lead the design creation and maintenance of ServiceNow Automation Solutions What You Will Do Define and drive the automation roadmap using ServiceNow capabilities including Flow Designer Orchestration IntegrationHub and RPA Design end-to-end automation solutions ensuring alignment with enterprise architecture standards and business requirements Develop configure and maintain custom workflows scripts and automations Manage automation-related projects from conception to deployment ensuring timely delivery and quality outcomes Collaborate with business stakeholders process owners and IT teams to identify opportunities for automation and process optimization Ensure adherence to organizational best practices and governance standards including code reviews documentation and change control Stay current on ServiceNow product releases automation trends and emerging technologies to continuously improve automation practice area capabilities What You Need to Be Successful 3 years of experience designing developing complex ServiceNow business automation solutions 5 years of experience developing enterprise solutions with SaaS based automation systems Strong understanding of ServiceNow data model scripting and platform architecture Stay current on ServiceNow product releases automation trends and emerging technologies to continuously improve platform capabilities Experience with REST SOAP integrations and external automation tools Strong technical troubleshooting problem solving and analytical skills Strong writing and editing skills with attention to tone and clarity along with expertise in Word and PowerPoint Experience in a corporate setting and comfort interacting with people at all levels of the organization Excellent organizational abilities Confidence working in fast-paced cross-functional environments often with ambiguity and requiring the ability to pivot Empathy for colleagues in different circumstances enabling you to tailor materials to their needs Experience working in a distributed multi-national team environment Bonus Points if You Have ServiceNow Certified System Administrator CSA and one or more advanced certifications i e Certified Application Developer Certified Implementation Specialist Experience with ServiceNow RPA Hub or third-party RPA Tools UIPath Automation Anywhere Proficiency creating AI agents and bots Experience in global multi-cultural companies What Makes You Eligible Fluent English Willing to travel if necessary Willingness to flex business hours as needed to support activities in the USA offices and occasionally other time zones What We Offer Flexible work environment allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class products JBL HARMAN Kardon AKG and more Extensive training opportunities through our own HARMAN University Competitive wellness advantages Tuition reimbursement Be Brilliant employee recognition and rewards program An inclusive and diverse work environment that fosters and encourages professional and personal LI-AR2 You Belong Here HARMAN is committed to making every employee feel welcomed valued and empowered No matter what role you play we encourage you to share your ideas voice your distinct perspective and bring your whole self with you - all within a support-minded culture that celebrates what makes each of us unique We also recognize that learning is a lifelong pursuit and want you to flourish We proudly offer added opportunities for training development and continuing education further empowering you to live the career you want About HARMAN Where Innovation Unleashes Next-Level Technology Ever since the 1920s we ve been amplifying the sense of sound Today that legacy endures with integrated technology platforms that make the world smarter safer and more connected Across automotive lifestyle and digital transformation solutions we create innovative technologies that turn ordinary moments into extraordinary experiences Our renowned automotive and lifestyle solutions can be found everywhere from the music we play in our cars and homes to venues that feature today s most sought-after performers while our digital transformation solutions serve humanity by addressing the world s ever-evolving needs and demands Marketing our award-winning portfolio under 16 iconic brands such as JBL Mark Levinson and Revel we set ourselves apart by exceeding the highest engineering and design standards for our customers our partners and each other If you re ready to innovate and do work that makes a lasting impact Important Notice Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an harman com email address We will never ask for payments banking credit card personal financial information or access to your LinkedIn email account during the screening interview or recruitment process If you are asked for such information or receive communication from an email address not ending in harman com about a job with HARMAN please cease communication immediately and report the incident to us through HARMAN is proud to be an Equal Chance employer HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers All qualified applicants will receive consideration for employment without regard to race religion color national origin gender including pregnancy childbirth or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics HARMAN attracts hires and develops employees based on merit qualifications and job-related performance 2026 HARMAN International All Rights Reserved If you are using a screen reader and are having problems using this website please call (phone hidden) for assistance