Job Category Product Development The Managed Cloud Services application operations delivery team is responsible for providing technical services to support customer environment provisioning software integration and implementation data and workplace migration to Oracle Cloud Infrastructure and major product upgrades for the Fusion Middleware products Team members are recognized for Fusion Middleware FMW product and technology expertise mainly on Oracle Cloud Infrastructure Gen-1 Gen-2 and understanding of how they are applied to build customer solutions They are called upon to create standards for architecture and sizing help customers develop solutions to solve business problems and develop the project and technical plans to upgrade software modify configurations change integration solutions and add additional functionality The team invests heavily in the design and development of tools and utilities to improve application and service availability This includes tools to reduce the time-to-identify cause time-to-restore service auto-heal and auto-fix scripts The team has global membership and responds to customer requests and incidents around the clock 7 days a week This position requires experience and proficiency with the following skills and technologies Candidates need not have depth in each of these areas Understanding of customer architecture on Oracle Cloud DB Systems and Marketplace offerings of Oracle Migration and upgrade strategies for Oracle Databases to DB Systems Middletier applications like SOA IDAM WebCenter Oracle Data Integrator to on Oracle Cloud s IaaS PaaS Marketplace offerings Working knowledge of Infrastructure as a service IaaS service model of Oracle Cloud infrastructure or any similar cloud providers knowledge of key concepts like Compute Storage networking Security Identity and databases Working knowledge of Platform as a service PaaS preferably Oracle SOA Cloud Service Java Cloud Service and various Marketplace offerings in Oracle Fusion Middleware FMW 11g and 12c WebCenter Suite including Content and Imaging SOA Suite BPM Suite WebCenter Sites- Administer troubleshoot integrate manage via CLI and Fusion Middleware Control plan execute patching and major upgrades Triage and resolve critical outage and availability incidents for the FMW products Identity Access Management IDAM Suite Configure IDM components to protect applications and other FMW products troubleshoot authentication issues manage LDAP directories Hands-on experience in ATP ADB administration with SQL tuning experience DevOps tools methodology and scripting and Automation tools Design build test Shell Python and Java tools to support software life-cycle operations and maintenance activities This includes patch automation custom health checks self-healing functions to detect and correct run-time exceptions or failures Create and manage Ansible Playbooks or SaltStack to perform fleet management tasks such as application and platform configuration management Proficiency with DevOps tools such as Git Jenkins Ansible SaltStack and Selenium WebLogic Server JRockit HotSpot Configuration WLST scripting administration troubleshooting patching JVM sizing and performance tuning administering cluster topologies Manage Java and WebLogic SSL keystores Performing application server hardening to protect against malicious attacks Automation of various IaaS and PaaS offerings using REST APIs and Inbuilt CLIs for Cloud Infrastructure Work with Oracle s world class technology to develop implement and support Oracle s global infrastructure As a member of the IT organization assist with the analyze of existing complex programs and formulate logic for new complex internal systems Prepare flowcharting perform coding and test debug programs Develop conversion and system implementation plans Recommend changes to development maintenance and system standards Leading contributor individually and as a team member providing direction and mentoring to others Work is non-routine and very complex involving the application of advanced technical business skills in area of specialization BS or equivalent experience in programming on enterprise or department servers or systems Need excellent communication skills Responsibilities Migration and upgrade strategies for Oracle Databases to DB Systems Middletier applications like SOA IDAM WebCenter Oracle Data Integrator to on Oracle Cloud s IaaS PaaS Marketplace offerings Working knowledge of Infrastructure as a service IaaS service model of Oracle Cloud infrastructure or any similar cloud providers knowledge of key concepts like Compute Storage networking Security Identity and databases Working knowledge of Platform as a service PaaS preferably Oracle SOA Cloud Service Java Cloud Service and various Marketplace offerings in Oracle Fusion Middleware FMW 11g and 12c WebCenter Suite including Content and Imaging SOA Suite BPM Suite WebCenter Sites- Administer troubleshoot integrate manage via CLI and Fusion Middleware Control plan execute patching and major upgrades Triage and resolve critical outage and availability incidents for the FMW products Identity Access Management IDAM Suite Configure IDM components to protect applications and other FMW products troubleshoot authentication issues manage LDAP directories Hands-on experience in ATP ADB administration with SQL tuning experience DevOps tools methodology and scripting and Automation tools Design build test Shell Python and Java tools to support software life-cycle operations and maintenance activities This includes patch automation custom health checks self-healing functions to detect and correct run-time exceptions or failures Create and manage Ansible Playbooks or SaltStack to perform fleet management tasks such as application and platform configuration management Proficiency with DevOps tools such as Git Jenkins Ansible SaltStack and Selenium WebLogic Server JRockit HotSpot Configuration WLST scripting administration troubleshooting patching JVM sizing and performance tuning administering cluster topologies Manage Java and WebLogic SSL keystores Performing application server hardening to protect against malicious attacks Automation of various IaaS and PaaS offerings using REST APIs and Inbuilt CLIs for Cloud Infrastructure Work with Oracle s world class technology to develop implement and support Oracle s global infrastructure As a member of the IT organization assist with the analyze of existing complex programs and formulate logic for new complex internal systems Prepare flowcharting perform coding and test debug programs Develop conversion and system implementation plans Recommend changes to development maintenance and system standards Leading contributor individually and as a team member providing direction and mentoring to others Work is non-routine and very complex involving the application of advanced technical business skills in area of specialization BS or equivalent experience in programming on enterprise or department servers or systems Need excellent communication skills Qualifications Career Level - IC4 About Us As a world leader in cloud solutions Oracle uses tomorrow s technology to tackle today s challenges We ve partnered with industry-leaders in almost every sector-and continue to thrive after 40 years of change by operating with integrity We know that true innovation starts when everyone is empowered to contribute That s why we re committed to growing an inclusive workforce that promotes opportunities for all Oracle careers open the door to global opportunities where work-life balance flourishes We offer competitive benefits based on parity and consistency and support our people with flexible medical life insurance and retirement options We also encourage employees to give back to their communities through our volunteer programs We re committed to including people with disabilities at all stages of the employment process If you require accessibility assistance or accommodation for a disability at any point let us know by emailing or by calling 1 (phone hidden) in the United States Oracle is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability and protected veterans status or any other characteristic protected by law Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law