Join Edujam LLP as an Student Support Executive Customer Support Executive Location Navi Mumbai Thane Maharashtra Job Type Full-Time Experience 0-2 Years Freshers Welcome Salary 16 000 - 22 000 per month Industry Education EdTech Website edujam in About the Role Are you passionate about education and student success Edujam LLP is looking for a Student Support Executive to be the bridge between students internal teams and our partner universities You ll play a key role in ensuring students receive timely empathetic and efficient academic support throughout their learning journey Key Responsibilities Student Onboarding Document Handling Phone Email In-Person Verify academic and ID documents submitted during admission and course progression Student Query Resolution Calls are mandatory Respond to student inquiries via phone email or in person with clarity and care Fee Collection Record Keeping Assist with fee collection issue receipts and maintain up-to-date financial records Academic Updates Communicate key updates related to assignments exams results and circulars promptly Data Management Maintain organized student records both digital and physical Follow-Ups Regularly follow up on pending fees missing documents or other student requirements Internal Coordination Coordinate with internal teams and university partners to resolve academic and admin matters Operational Support Help manage academic events exam registrations and student-facing processes Who Can Apply Education A Bachelor s degree in any stream required Languages Proficiency in Hindi and English spoken and written is essential Experience 0-2 years of experience Fresh graduates with strong communication and a student-first mindset are highly encouraged to apply Skills We re Looking For Excellent communication verbal written Friendly and empathetic approach to problem-solving Strong organizational and time-management skills Ability to handle multiple tasks and meet deadlines Team player with a passion for education and student success Work Schedule Days Monday to Saturday Timing 10 00 AM - 7 00 PM What You ll Gain Real-world experience in student services and academic support Deep understanding of university-level academic operations Opportunity to grow within the booming EdTech industry Skill development in communication coordination and documentation A cooperative student-centric work environment Ready to Make a Difference Send your updated resume to ruwaida hredujam gmail com Have questions Contact us at 91 93727 24691 Make your mark in education with Edujam where student success starts with your support Job Types Full-time Permanent Fresher Pay 16 000 00 - 22 000 00 per month Benefits Internet reimbursement Paid time off Work Location In person

📌 Student Support Assistant (Maharashtra)
🏢 Edujam
📍 Maharashtra