Job Summary We are seeking a detail-oriented and proactive Collection Executive to join our team in the EdTech sector The role involves managing and monitoring outstanding dues following up with students parents institutions ensuring timely fee collections and maintaining healthy customer relationships while adhering to organizational policies Key Responsibilities Contact students parents and institutions via phone email or in-person visits to follow up on pending payments Ensure timely fee collection in line with company policies and monthly targets Accurately maintain records of interactions payment commitments and follow-ups in the system CRM Address and resolve queries related to payments receipts or invoices Handle calls politely and maintain an authentic professional tone Understand student needs resolve concerns and provide appropriate solutions Manage high call volumes efficiently while ensuring quality communication Communicate information clearly with a customer-focused and professional approach Build and maintain positive customer relationships Record details of conversations in spreadsheets and maintain an updated database Demonstrate excellent communication and active listening skills with solid command of the English language Exhibit strong multitasking time management and target-oriented abilities Achieve individual targets while contributing to overall team goals Job Types Full-time Permanent Pay 20 000 00 - 25 000 00 per month Ability to commute relocate Noida Sector 16 Noida Uttar Pradesh Reliably commute or planning to relocate before starting work Required Education Bachelor s Required Experience Collection Recovery sales 1 year Required Work Location In person