Role Overview The Front Desk Administrator will be the first point of contact for patients at Apollo Dental Clinic Sarjapur Road This role ensures smooth front-office operations excellent patient service accurate recordkeeping and efficient coordination between the clinical and administrative teams Key Responsibilities Patient Reception Customer Service Greet and register patients with courtesy and professionalism Handle walk-ins phone calls emails and WhatsApp inquiries promptly Provide information on treatments pricing appointments and insurance policies Guide patients regarding treatment plans and post-visit follow-ups Appointment Schedule Management Manage the clinic s appointment calendar effectively Confirm reschedule and remind patients of their appointments Coordinate with dentists chair-side assistants and other staff to ensure smooth patient flow Billing Records Generate and process bills collect payments and issue receipts Maintain patient records accurately in the clinic s EMR CRM system Assist patients with insurance documentation and claims Administrative Support Maintain reception area forms and patient information leaflets Coordinate with vendors for supplies and services Support marketing activities at the reception brochures promotions feedback calls Compliance Standards Uphold Apollo Dental Clinic s service standards patient confidentiality and data security Follow hygiene and infection-control protocols at the front desk Escalate operational or patient concerns to the Clinic Manager promptly Qualifications Skills Bachelor s degree or Diploma in Administration Hospitality or a related field preferred Prior experience in a dental medical clinic front office or hospitality industry is an advantage Excellent communication and interpersonal skills in English and local language s Proficiency in MS Office appointment scheduling software and billing systems Strong organizational skills with attention to detail Ability to multitask and remain calm under pressure Key Attributes We Value Patient-first mindset and empathetic approach Professional appearance and demeanor Reliability punctuality and discretion Initiative to streamline front desk processes and enhance patient experience Working Hours Benefits Timings As per clinic schedule including occasional weekends if required Benefits Competitive salary performance incentives staff discounts on treatments and training opportunities Job Type Full time Pay 15 000 00 - 30 000 00 per month Benefits Paid time off Provident Fund Language English Required Hindi Preferred Work Location In person

📌 Front Desk Executive (Karnataka)
🏢 Pure Aura Health Care Private
📍 Karnataka