need Only Freshers Core Responsibilities Responding to Customer Queries Handle incoming calls emails chats or social media inquiries Provide accurate information about products services Issue Resolution Resolve product or service issues quickly and efficiently Escalate complex problems to the appropriate department or senior support Customer Relationship Management CRM Record customer interactions in CRM tools Maintain and update customer account information Follow-Up Ensure follow-up with customers until their issues are fully resolved Collect feedback post-resolution to gauge satisfaction Complaint Handling Listen to customer concerns empathetically De-escalate angry or upset customers professionally Order and Billing Support Assist with placing orders tracking shipments or explaining invoices Help customers with cancellations returns or refunds Product Knowledge Stay updated on all company offerings Explain product features compatibility and perks to customers Cross-Selling and Upselling if applicable Suggest additional products services that may benefit the customer Promote loyalty programs or offers Job Type Fresher Pay 15 000 00 - 18 000 00 per month Schedule Day shift Work Location In person

📌 Customer Service (Orchha)
🏢 Notinline
📍 Orchha