Job Title Service Support Coordinator - CNC Manufacturing Location Palsana Surat Gujarat Job Type Full-time Experience 1-3 years in customer service technical support or coordination role Job Summary We are looking for a Service Support Coordinator to handle customer support job tracking and service coordination for our CNC machining operations The ideal candidate will work closely with customers the production team and the sales team to ensure smooth communication and timely delivery of services Key Responsibilities Act as the main point of contact for customers after orders are placed Coordinate with the production team to track the status of jobs Update customers about delivery timelines delays or any technical clarifications Manage service-related calls complaints or feedback and provide timely resolution Maintain job records service logs and documentation in Excel or internal systems Help schedule dispatches and service visits if required Work with the sales and technical teams to ensure customer satisfaction Prepare basic reports on open jobs delivery timelines and customer feedback Requirements Graduate or Diploma in Mechanical Engineering preferred but not mandatory 1-3 years of experience in customer support service coordination or back-office roles preferably in manufacturing or technical field Valuable communication skills in English and local language Basic understanding of CNC machining is a plus Comfortable with MS Office Excel Word and email communication Organized detail-oriented and able to manage multiple tasks What We Offer Competitive salary travel allowance Opportunity to learn about CNC manufacturing and operations Friendly and supportive team environment Growth opportunities within the company Job Type Full-time Pay From 20 000 00 per month Work Location In person

📌 Service & Support Coordinator (Gujarat)
🏢 Yantra Design
📍 Gujarat