Business FunctionGroup Technology and Operations T O enables and empowers the bank with an efficient nimble and resilient infrastructure through a strategic focus on productivity quality control technology people capability and innovation In Group T O we manage the majority of the Bank s operational processes and inspire to delight our business partners through our multiple banking delivery channels Key RequirementsJob Duties and Responsibilities To answer all phone email enquiries from customers on banking products accounts and services in an effective and efficient manner To understand customer s needs and provide solution attention to them To fulfil customer requests ensuring total customer satisfaction To demonstrate solid work commitment and work ethic To solicit customer feedback To adhere to schedule of work be available for deployment at short notice when on standby Open to work shifts across Monday to Sunday it is not 24 7 Experience Minimum 3- 5 years of Banking experience Experience in Indian Banking industry Experience in working with banking financial institution in corporate banking Trade Cash tax Experience in phone banking operations Understanding of RBI Regulations Working knowledge of Trade Trade finance Payments collections ITT OTT and Electronic Bank and debit cards Account opening and loans is an added advantage Excellent Communication skills good writing skills Willingness to learn new productTechnical Competencies Experience in Indian Banking industry Experience in working with banking financial institution in corporate banking Trade Cash tax Experience in phone banking operations Understanding of RBI Regulations Working knowledge of Trade Trade finance Payments collections ITT OTT and Electronic Bank and debit cards Account opening and loans is an added advantageEducation Graduate Post Graduate

📌 Senior Officer, Specialist, Contact Centre, Corporate Banking, Technology And Operations (Tamil Nadu)
🏢 DBS Bank
📍 Tamil Nadu