About Us Jay Bee Laminations Limited is a leading manufacturer and a proudly public-listed company on the National Stock Exchange of India With a strong legacy and national presence we are committed to delivering quality and excellence in every aspect of our business We are now expanding our team and looking for a dynamic and customer-oriented professional to join us Role Overview We are seeking a Customer Relationship Manager Executive to manage and nurture client relationships throughout the order execution lifecycle This is an office-based role focused on ensuring seamless customer experience and satisfaction Key Responsibilities Serve as the primary point of contact for customers from order placement to delivery Coordinate delivery schedules and execution updates via email and phone Follow up on payment collection and ensure timely closure of accounts Maintain accurate communication records and proactively resolve customer queries or issues Collaborate with internal teams sales production logistics accounts to meet customer expectations Required Skills Qualifications Solid written communication skills in English mandatory for professional email correspondence Good spoken English for customer interaction via phone preferred Detail-oriented organized and customer-focused Prior experience in customer support or relationship management is a mandatory requirement Job Type Full-time Pay 20 000 00 - 50 000 00 per month Benefits Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule Day shift Supplemental Pay Quarterly bonus Ability to commute relocate Noida Uttar Pradesh Reliably commute or planning to relocate before starting work Required Experience Customer relationship management 3 years Required Language English Required Location Noida Uttar Pradesh Required Work Location In person Expected Start Date 14 11 2025