About Rimini Street Inc Rimini Street Inc Nasdaq RMNI a Russell 2000 Company is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle SAP and VMware software The Company offers a comprehensive portfolio of unified solutions to run manage support customize configure connect protect monitor and optimize enterprise application database and technology software The Company has signed thousands of contracts with Fortune Global 100 Fortune 500 midmarket public sector and government organizations who selected Rimini Street as their trusted proven mission-critical enterprise software solutions provider achieving better operational outcomes and realizing billions of US dollars in savings used to fund AI and other innovation investments To learn more please visit www riministreet com and connect with Rimini Street on X Facebook Instagram and LinkedIn We are actively seeking a Architect ServiceNow This role is based in India Hyderabad or Bangalore About Rimini Street India GCC Rimini Street Inc HQ Las Vegas NV USA a disruptor in third party ERP support services established undisputed leadership and as a natural progression entered India with Rimini Street India GCC India kick starting operations in Hyderabad in 2013 with Global Client Onboarding Services IT shared services and Global Service Development In no time Rimini Street India GCC started Bengaluru operations going up the value chain with more complex product development Oracle SAP Peoplesoft JDE etc advanced services Managed services Professional services Security Managed Services etc Rimini Street India GCC gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software Today Rimini Street India GCC is a family of about 800 full time talented individuals thanks to the remarkable talent that has supported the expansion Rimini Street India has nicely emerged as Global Capability Centre GCC and proudly says if you are best of the best you belong to Rimini We are on a mission to contribute significantly to our Rimini ONE program a turnkey Rimini Street service program that offers a comprehensive set of unified integrated services that can run manage support customize configure connect protect monitor and optimize your Oracle and SAP ERP database and technology software About the Role We are seeking a strategic and technically proficient leader to lead enterprise-wide ServiceNow initiatives with a focus on solution design architecture and agile delivery This role will be responsible for driving platform innovation ensuring architectural integrity and delivering scalable solutions aligned with business goals related to establishing ServiceNow practice As a Senior leader you will be responsible for helping establish and grow our ServiceNow practice in India This role will lead ERP modernization programs built on ServiceNow often integrated with SAP and Oracle while also driving the setup of a scalable high-performing India-based delivery capability The ideal candidate brings a blend of project leadership solution design expertise and practice-building experience with the ability to deliver value quickly to clients and to lay the foundation for a long-term world-class ServiceNow team in India The role may require periodic travel as necessary across the world We are building something special at Rimini Street A company where people care about each other and trust each other to do the right thing A company where highly intelligent and talented people come together to do challenging and meaningful work that makes a real difference to our clients ending each day with a sense of achievement and balance in their lives As part of our Rimini Consult group the Architect ServiceNow Certified Technical Architect is responsible for designing and building and enhancing core functions workflows and automations on the ServiceNow platform This role emphasizes maximizing out-of-the-box OOTB capabilities and applying disciplined processes to develop customized solutions where necessary Working closely with UI designers Architects and architects the Architect ensures that back-end functionality supports seamless user experiences while aligning with business goals and best practices Essential Duties Responsibilities Lead the design build and configuration of workflows automations and business rules using tools like Flow Designer and IntegrationHub Maximize the use of OOTB modules to meet requirements and only extend capabilities when absolutely necessary Develop reusable components and configurations to ensure scalable and consistent solutions Design and implement integrations between ServiceNow and external systems such as SAP Oracle and other ERP platforms Use APIs and IntegrationHub to create seamless data exchanges across systems Ensure data accuracy security and consistency during migrations and integrations Collaborate with UI UX teams to align back-end workflows with front-end designs ensuring a seamless user experience Work with architects and business analysts to understand requirements and deliver technical solutions that meet business objectives Guide development teams on adhering to best practices and maximizing platform capabilities Develop and execute test cases for workflows automations and integrations to ensure high-quality performance Troubleshoot and resolve system issues to maintain reliability and uptime Conduct code reviews to maintain adherence to standards and best practices Continuously review and optimize existing configurations workflows and scripts for better performance and maintainability Implement disciplined processes for custom development to minimize complexity and enhance scalability Stay current on ServiceNow updates new features and industry best practices to enhance solutions and recommend improvements Document all development efforts including designs workflows and troubleshooting steps for future reference and knowledge sharing Education Bachelor s degree in Computer Science Information Technology or a related field or equivalent experience Verifiable ServiceNow CTA Certification is required Location India - Bangalore or Hyderabad Desired Experience 10 years of experience in developing and implementing ServiceNow solutions in enterprise environments Proven expertise in workflow automation integration design and API development Hands-on experience configuring and optimizing ServiceNow OOTB capabilities Familiarity with ERP platforms like SAP and Oracle is a plus Knowledge of ITIL processes and best practices Experience with ServiceNow upgrade planning and execution Experience in App Engine Studio Desired Skills Proficient in ServiceNow modules such as ITSM ITOM and App Engine for ERP ERP Canvas and AI Agent Studio Advanced scripting skills in ServiceNow including business rules script includes and JavaScript Strong knowledge of Flow Designer IntegrationHub and Common Service Data Model CSDM Experience with API development REST and SOAP integrations Expertise in configuring OOTB functionalities and applying disciplined methodologies for custom development Strong understanding of enterprise-grade development practices including version control testing and documentation Excellent teamwork skills to collaborate with designers architects and stakeholders Ability to clearly communicate technical concepts to non-technical stakeholders Solid analytical skills to diagnose and resolve issues quickly and effectively Commitment to delivering high-quality maintainable solutions Why Rimini Street We are looking for talented passionate people to help us build our future at We hire only the best the most extraordinary professionals and provide compensation bonuses and benefits to match the skills of our top-performing team members Do you thrive in a fast-paced environment enjoy growing together and get excited about learning new skills Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals This is the place for you Our work is challenging and meaningful We start and end each day with a sense of achievement and purpose guided by our core values the Four Cs Company We dream big and innovate boldly Colleagues We work with extraordinary people who create a culture of mutual respect and collaboration Clients We relentlessly pursue solutions that help clients achieve their goals Our unmatched client care is rooted in our passion for exceptional service Community We believe in leaving the world a better place than we found it With the Rimini Street Foundation we ve made positive impacts in six continents for over 425 charities Accelerating Company Growth Nasdaq-listed under ticker symbol since October 2017 Over 5 900 signed contracts to date including Fortune 500 and Global 100 companies Over 2 000 team members in 23 countries US and international recognition for industry leadership and philanthropic efforts See all of our awards and recognitions here https www riministreet com company awards Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to age race color religion national origin sexual orientation gender or gender identity disability protected veteran status or any other characteristic protected by law To learn more about how Rimini Street is redefining the enterprise software support industry visit Please Note Rimini Street does not accept resumes submitted by recruiting staffing firms unless specifically requested by Human Resources Unsolicited resumes will be ineligible for referral fees

📌 Architect Servicenow (Hyderabad)
🏢 Rimini Street
📍 Hyderabad