Role Overview We are seeking a dedicated and customer-focused CRM Executive to join our growing jewellery business The ideal candidate should be fluent in Hindi English Tamil Gujarati possess basic working knowledge of Tally and be passionate about enhancing the customer experience across pre-sales post-sales Key Responsibilities Handle customer interactions over the phone in Tamil Hindi English with professionalism and empathy Maintain and update customer data in software and ensure smooth integration with Tally Coordinate with the sales and accounts to ensure prompt and accurate communication with customers Follow up with customers and sales person regarding payments Maintain accurate records of customer transactions Assist accounts team in cross-verifying entries in Tally related to customer payments returns or adjustments Support marketing campaigns through database management and basic segmentation Skills Qualifications Minimum 1-2 years of experience in CRM customer support Proficient in Tamil English and Hindi Basic working knowledge of Tally Software data entry voucher checking customer ledger verification Strong communication and interpersonal skills Detail-oriented with a customer-first mindset Educational Qualification Bachelor s degree B Com BBA or any related field preferred Interested candidates can share their resume on below mentioned details Thanks Regards Ritu Sahani (phone hidden) careers gkexport com Surat Mumbai Chennai Bangalore Coimbatore Hyderabad Vijayawada Thrissur Job Types Full-time Permanent Pay 10 326 48 - 25 889 38 per month Advantages Cell phone reimbursement Food provided Health insurance Leave encashment Life insurance Provident Fund Language English Preferred Hindi Preferred Work Location In person Speak with the employer 91 06357937701

📌 Customer Support Associate (Gujarat)
🏢 Gurukrupa Exports
📍 Gujarat