Responsibilities To answer and make calls within the set standard To provide accurate information to callers To provide exceptional customer service To acquire all necessary process information To stay updated with protocols as per process To document all call information according to standard operating procedures To maintain and improve quality results by adhering to standards and guidelines To learn additional responsibilities to grow within the organization To follow up customer calls where necessary To learn multiple processes To report unresolved call issues to the supervisor Knowledge of customer service practices and principles Excellent data entry and typing skills 30wpm Team player with solid listening and interpersonal skills Superior listening verbal and written communication skills Quality-oriented individual with the ability to rapidly learn Job Types Full-time Permanent Pay 30 000 00 - 40 000 00 per month Application Question s Are you Immediate Joiner What s your salary expectation Are you available for Face to Face interview in Bangalore office Are you okay for night shift work from office for US customer service Experience International voice process 1 year Preferred Customer service 1 year Preferred

📌 Customer Service Representative (Karnataka)
🏢 Whitefield Careers Private
📍 Karnataka