12 - 15 Years 2 Openings Chennai Kochi Trivandrum Role description Role Proficiency Contributes in driving the Product Vision that addresses cross-domain market needs with strong business viability in line with the Product Platform Portfolio and guidance from Managers Assists Managers in delivering the desired product and platform outcomes from initial conception to implementation and support Outcomes A strong evangelist of Product Platforms Division s Vision and Philosophy Actively contributes in driving the product vision approach after sound product research and discovery through modern product discovery practises Performs primary and secondary research executes and tracks the product platform strategy Ensures clear and unambiguous translation of Product Value Roadmap of deliverables to enable the product team to complete work Ensures adherence to the Product Value Roadmap set by Product Managers and Product Leadership Drafts user stories and ensures they are clearly understood by the cross functional product teams Ensures Product requirements are gathered and prioritized Ensures commitment to and tracking of clear Product Metrics under guidance from Managers Drives the execution of product development in collaboration with Product Team members comprised of Product Design Technology Data Science Tracks drives Product Metrics and success goals under the guidance from Managers Adherence to modern product management practises and standards providing periodic status updates Supports Product Managers and Senior Product Managers in product demos Supports in achieving the Product OKRs Measures of Outcomes Adherence to agreed product roll-out timelines Achievement of Product Metrics Achievement of Product OKR s Product Team Performance Number of domain and product certifications Outputs Expected Plan to develop outstanding products and platforms Strong research enabling sound Product Discovery Co-facilitates Discovery Sprints under guidance from Product and Senior Product Managers Write and articulate impressive user stories by capturing and translating solutions for identified user problems into product features that deliver value and impress users Execute early feasibility risk mitigations through product prototyping POCs Adherence to Product OKR s Design to deliver vast end -user experience Facilitate sound user research across target market segments Influence implementing design user-centric experiences throughout the user journey Assist in defining user experience e g wire framing journey maps partnering with product designers Research the market to ensure an unfair advantage Sound understanding of market trends partner ecosystems and competitive strategies Understanding users the marketplace the competition and future trends for the domain or type of system being developed through customer and market research competitive analysis and rapidly acquiring domain expertise Define and articulate unique product and business differentiation Manage business to acquire additional markets Assist in implementing the GTM strategies and achieve the metrics for product success Protect assets and mitigate risks employing IP knowledge Manage great people Inspire Product teams communicate with diverse groups and influence change throughout the organization Use great technology Good understanding and usage of tech stacks Valuable understanding of exponential technologies including AI ML IoT Blockchain Agile proficiency for Rapid Product Discovery Development Employ the latest technology in product management by diving deep into technology trends and architectures Employ great methods in product management Understand different product management and development approaches Understand product usage models Skill Examples Ability to understand and articulate the core positioning messaging and value propositions of the product Ability to support product demos to customers end users Ability to define the user experience to be incorporated into the User Design Aptitude in creating user stories Ability to create market customer and competition research based on understanding of market trends partner ecosystems and competitive strategies Capable of motivating the team to build and deliver impressive products Knowledge Examples Knowledge Examples Domain Industry Knowledge Working knowledge of standard business processes within the relevant industry vertical customer business domain Technology Trends Knowledge Demonstrates broad knowledge of technology trends related to multiple inter-related technologies Proficient in user story writing Knowledge of market trends partner ecosystems and competitive strategies Proficient in product documentation Expertise in people management Knowledge of technology trends and architectures Additional Comments Product Owner Location Offshore Kochi Trivandrum Chennai Type Full-time Role Overview As the Product Owner you ll own the vision roadmap and backlog for our end-to-end Enrollment and Billing suites You ll align product strategy with CMS requirements drive value for Health Plan clients and ensure seamless member and financial workflows across all Lines of Business Key Responsibilities 1 Product Strategy Roadmap o Define and socialize a unified roadmap that encompasses o Enrollment Plan configuration member onboarding NewApp PBP Change disenrollment reinstatement eligibility EFT file flows and CMS reporting o Billing Claims processing 835 820 277 invoice and retro workflows premium billing adjustments ACH MMR MPWR integrations and reconciliation dashboards o Conduct competitive analysis of enrollment billing solutions and integrate market best practices auto-renewal exchange connectors AI-driven exception handling 2 Backlog Release Planning o Write and prioritize epics features and user stories covering o EDI transaction engines DTRR automation vendor-file ingestion Work Queue orchestration correspondence management and financial reconciliation o Lead sprint planning backlog grooming demos and retrospectives with Agile teams ensuring each story has clear acceptance criteria and compliance checks CMS HIPAA NCQA 3 Stakeholder Alignment Governance o Serve as the primary liaison for Health Plan leadership vendor partners onshore offshore delivery teams and CMS auditors o Present product health metrics enrollment turnaround DTRR exception rates days-to-payment invoice accuracy and drive continuous improvement initiatives 4 Regulatory Quality Assurance o Monitor CMS guidance Annual Enrollment Period SEP expansions 21st Century Cures Act HIPAA X12 updates and state Medicaid requirements translate into actionable backlog items o Oversee QA strategy to include compliance test scenarios audit-ready logging and performance benchmarks 5 User Experience Integration o Partner with UX UI designers to craft intuitive member and provider portals correspondence templates and finance dashboards o Define API flat-file interfaces for PCP Provider directories PBM lookups claims systems clearinghouses and bank payment networks 6 Metrics Continuous Delivery o Establish KPIs first-pass enrollment acceptance membership accuracy invoice generation time remittance posting accuracy and use data insights to refine the product roadmap o Champion DevOps best practices for CI CD automated testing and incremental delivery of high-value features You Bring o 7 years as a PO or senior BA owning US healthcare Enrollment and or Billing products o Proven track record with EDI engines 834 270 271 835 820 277 DTRR-driven reconciliation and premium billing workflows o Expertise in Agile Scrum backlog management Jira Aha and stakeholder governance o Strong analytical mindset excellent communication and ability to translate complex regulatory requirements into product features o Bachelor s or Master s in Healthcare Management Business or related field Skills Healthcare Product Management Project Management About UST UST is a global digital transformation solutions provider For more than 20 years UST has worked side by side with the world s best companies to make a real impact through transformation Powered by technology inspired by people and led by purpose UST partners with their clients from design to operation With deep domain expertise and a future-proof philosophy UST embeds innovation and agility into their clients organizations With over 30 000 employees in 30 countries UST builds for boundless impact touching billions of lives in the process

📌 Product Manager Ii (Tamil Nadu)
🏢 UST
📍 Tamil Nadu