Key Responsibilities Greet and welcome guests with warmth professionalism and courtesy Assist guests during check-in stay and check-out processes to ensure a smooth experience Act as the main point of contact for guest queries requests and feedback Address and resolve guest complaints or concerns promptly and effectively Build and maintain strong relationships with guests to encourage repeat visits and loyalty Coordinate with various departments housekeeping F B front office etc to ensure guest needs are met Upsell hotel services amenities and promotional packages where appropriate Collect and analyze guest feedback and share insights for service improvement Maintain updated records Job Type Full time Pay 15 000 00 - 35 000 00 per month Benefits Cell phone reimbursement Experience Manufacturing unit 2 years Required Hospitality sector 2 years Required Housekeeping 2 years Required Work Location In person