Job Overview Country Holidays Travel India Pvt Ltd a leading time share company is seeking an organized and customer-focused Reservation Executive to join our dynamic team In this role you will be responsible for handling all aspects of reservation management ensuring smooth and productive booking processes for our members and clients You will be the first point of contact for inquiries related to time share bookings availability and services while maintaining high standards of customer service Key Responsibilities Reservation Management Handle member and guest reservations for time share properties ensuring accuracy in booking details and adhering to company policies and procedures Customer Support Provide timely and professional assistance to members and guests regarding their reservations including availability rates booking changes cancellations and any special requests Booking Confirmation Confirm reservations with clients via email phone or other communication channels ensuring that all details dates preferences services are accurately captured and communicated System Management Utilize reservation software or CRM systems to input and manage bookings update availability and track reservation status Ensure system data is up-to-date and accurate Reservation Updates and Modifications Process amendments cancellations and no-show cases while ensuring clients are informed about any changes and follow-up actions are taken promptly Communication Communicate with clients regarding special offers discounts and promotions related to the time share program upselling additional services when appropriate Customer Feedback Collect and document customer feedback after the completion of stays to improve services report issues and recommend improvements Collaboration Work closely with the customer service marketing and operations teams to ensure that all reservations are well-coordinated and any issues are resolved in a timely manner Reporting Generate reports on booking trends occupancy rates cancellations and other key performance indicators as required by management NOTE - ONLY FEMALE CANDIDATE Maintain Knowledge of Offerings Stay informed about all available properties membership packages promotions and special events to provide accurate information and guidance to clients Job Type Full-time Pay 15 000 00 - 20 000 00 per month Work Location In person Speak with the employer 91 (phone hidden) Expected Start Date 11 08 2025

📌 Reservation Executive (Uttar Pradesh)
🏢 Country Holidays Travel India
📍 Uttar Pradesh