Experience 6 years Designation Shift Lead Incident Manager GCP Location Bangalore on-site Shift lead should still be an Individual Contributor IC only and we are looking out for person who is more Technical here almost 80 to be Tech side and 20 as an Incident Management ITIL Skills especially on Incident Problem and Change Management Positive Troubleshooting skills Communicating with Different stakeholders and coordination with L3 Team Escalation Management and MIM handling Have good exposure on GCP APM tools like DT JIRA creating dashboard Reporting Preparations to Senior Management Service now Good at System Design and Architecture preferably from BFSI background Why Join Us Work independently build sustainable business resulting in fast track career growth Opportunity to interact work with some of the best in class companies Rapid learning chance to work on latest technology innovations Energetic environment where you get to work with leading global alliance partners Ability to challenge yourself to become an entrepreneur