The Loan Doc Proc Mgr provides full leadership and supervisory responsibility Provides operational service leadership and direction to team s Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services May contribute to the development of new techniques models and plans within area of expertise Strong communication and diplomacy skills are required Generally has responsibility for volume quality timeliness of end results and shared responsibility for planning and budgets Work affects an entire area which eventually affects the overall performance and effectiveness of the sub-function job family Full supervisory responsibility ensuring motivation and development of team through professional leadership to include duties such as performance evaluation compensation hiring disciplinary terminations as well as direction of daily tasks and responsibilities Individual must be accountable ethical results oriented trustworthy and credible This job description provides a high-level review of the types of work performed Other job-related duties may be assigned as required Responsibilities This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process Activities will include independently processing and closing loans within a complex loan operations environment This role integrates subject matter and industry expertise within the loan documentation area Demonstrates a comprehensive understanding of how the loan function collectively integrates to contribute to achieving overall business goals Provides value-added perspective or advice that contributes to the development of new techniques and the improvement of the loan documentation processes for the area Applies in-depth knowledge of concepts and procedures within own area to resolve issues related to loan documentation processes Responsible for escalating control gaps and issues to senior management Identifies loan related control deficiencies and implements appropriate procedures and solutions to mitigate any risk or control losses Resolves complex problems where the analysis of situations or data requires an in-depth evaluation of loan procedures and industry standards Provides judgment based on analysis of factual information in complicated and unique situations mostly but not limited to the loan documentation process Identifies opportunities to improve processes increase efficiency and reduce expenses Influences decisions through advice counsel and or facilitating services to others in area of specialization Assumes informal formal leadership role within the team is involved in the coaching and training of new recruits provides guidance and support to junior staff Creates develops and maintains effective relationships with colleagues management internal external clients and stakeholders and seeks to understand their needs and provides solutions Appropriately assess risk when business decisions are made demonstrating particular consideration for the firm s reputation and safeguarding Citigroup its clients and assets by driving compliance with applicable laws rules and regulations adhering to Policy applying sound ethical judgment regarding personal behavior conduct and business practices and escalating managing and reporting control issues Qualifications 5 - 8 years of experience Reasonable knowledge of Business Processes Systems and Tools used in the Loan Process Demonstrate understanding of Loan Processes Procedures Products and Services General awareness of managing preparing and reviewing loan documentation Adequate ability to identify mitigate manage resolve and escalate risks and issues Awareness of risk types policies and control measures and processes Comply with applicable laws rules and regulations and adhering to Policies Education Bachelor s University degree or equivalent experience Job Family Group Operations - Transaction Services Job Family Loan Documentation and Processing Time Type Full time Most Relevant Skills Please see the requirements listed above Other Relevant Skills For complementary skills please see above and or contact the recruiter Citi is an equal chance employer and qualified candidates will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other characteristic protected by law If you are a person with a disability and need a reasonable accommodation to use our search tools and or apply for a career opportunity review View Citi s and the poster