Maklav Insurance Brokers Pvt Ltd invites applications for the position of Tele caller to support our Finance MIS departments The ideal candidate will demonstrate solid communication skills attention to detail and the ability to manage and coordinate data and follow-ups efficiently Interested candidates kindly send their resume at head hr tiptopinsure in or may connect me at (phone hidden) Job Title Tele caller - Insurance Broking Finance MIS Support Location Kolkata Employment Type Full Time Experience 0- 2 yrs in tele calling tele sales CTC Offered 1 80 lacs to 2 40 lacs Educational Qualification Graduate preferred in any discipline Finance Commerce background preferred Desired Skills Competencies Excellent verbal and written communication skills Hindi English and regional language preferred Basic knowledge of finance accounting and MIS reporting is preferred Good interpersonal skills and ability to work in a team setting Proficient in MS Office Excel Word PowerPoint and CRM tools Strong organizational and time-management skills Customer-focused with a positive attitude Freshers with good communication skills can be considered Basic knowledge of insurance products training can be provided Ability to work under targets and deadlines Positive attitude and problem-solving approach Experience in tele calling tele sales or customer service is an added advantage especially insurance KRAs Handle inbound and outbound calls for insurance-related queries and lead generation Maintain accurate records of customer interactions and follow-ups in the CRM system Assist the finance department in preparing invoices payment tracking and reconciling accounts Support MIS reporting by compiling data preparing dashboards and updating reports on a timely basis Coordinate with internal teams to resolve client issues efficiently Ensure adherence to company processes and compliance guidelines while handling customer data Identify opportunities to improve customer service processes and contribute to team efficiency Meet daily weekly call targets and contribute to achieving departmental goals Handle policy renewal management Handle customer service compliant CRM management follow ups closure support etc Meet the targets related to no of calls per day lead conversion rate renewals achieved etc Participate in regular meetings training sessions and performance reviews Job Type Full-time Pay 180 000 00 - 240 000 00 per year Work Location In person

📌 Tele Caller – Insurance Broking & Finance/mis Support (West Bengal)
🏢 Maklav Insurance Brokers
📍 West Bengal