Job Summary The IT Assistant supports the organization s daily IT operations by providing managing hardware assets coordinating onsite IT support technical assistance and ensuring smooth functioning of IT infrastructure The role works closely with the IT Manager Administrator to support employees manage IT assets and maintain accurate documentation Requirements Key Responsibilities 1 Hardware Onsite Support Provide onsite online hardware support for desktops laptops printers scanners and other IT devices Diagnose and resolve hardware-related issues promptly Perform routine preventive maintenance and health checks on equipment Support system setup for new joiners asset transfer and system configuration 2 Technical Support Provide first-level technical assistance to employees via phone email or on-site Troubleshoot and resolve hardware software network and system issues Install configure and update operating systems applications and devices Handle antivirus software installation updates and upgrades to ensure system security 3 Asset Management Maintain up-to-date records of all IT assets including laptops desktops printers and accessories Handle asset transfer requests between departments and branches Handle new asset requirements from branches and departments arrange procurement if needed and assign assets accordingly Update asset documentation tagging and tracking regularly Prepare quarterly asset decommission lists and coordinate with the IT Manager for approvals and disposal 4 Network Security Support Assist in monitoring network connectivity and resolving basic network issues Support the implementation of security policies antivirus updates and backups Ensure compliance with IT security standards and reporting deviations 5 Administrative Documentation Maintain logs of IT issues resolutions and hardware activities Prepare regular reports documentation and asset records Assist in IT procurement coordination and maintain contact details of external vendors for timely support 6 Coordination Assistance Coordinate with vendors and service partners for onsite repair and support Assist in training employees on basic IT tools usage and best practices Support IT projects system upgrades and deployment activities Qualifications Skills Bachelor s Degree or Diploma in Information Technology Hardware Computer Science or related field Technical Skills Robust hardware knowledge is a must laptop desktop troubleshooting component diagnosis replacements Basic understanding of Windows Mac OS MS Office networking and IT peripherals Familiarity with routers switches and common office IT devices Experience 0-2 years of experience in IT Hardware support or similar roles Freshers with strong hardware knowledge can also apply Benefits PF ESI Health Insurance

📌 It Executive (Kerala)
🏢 Make Your Own Perfume (MYOP
📍 Kerala