Key Responsibilities Make outbound calls to prospective or existing customers Explain products or services and their advantages to customers Answer incoming calls and address customer queries or concerns Generate leads follow up on inquiries and maintain call logs Keep detailed records of customer interactions and transactions Meet daily weekly monthly call and sales targets Identify customer needs and provide suitable solutions or offers Handle customer complaints professionally and escalate issues when required Maintain updated knowledge of company products promotions and processes Build and maintain positive relationships with customers Required Skills Qualifications High school diploma or equivalent Bachelor s preferred Excellent verbal communication skills Good listening and problem-solving abilities Ability to handle rejection and remain motivated Basic computer skills MS Office CRM software Positive attitude and customer-centric mindset Fluency in relevant languages e g English Hindi regional language Job Types Full-time Permanent Pay From 12 000 00 per month Benefits Cell phone reimbursement Work Location In person