Company Description Emo Matrix TM is a pioneering psychology company in India that promotes creativity and innovation through its diverse products and services Emo Matrix offers globally recognized certifications instant counseling via the Good People app and a self-help platform called Once Again With ISO accreditation over 50 000 members and partnerships with universities and global organizations the company blends education emotional support and innovation Emo Matrix is dedicated to delivering practical and high-quality mental health services while fostering a vibrant community of learners and professionals Role Description This is a full-time on-site role located in Noida for an Educational Counselor The Educational Counselor will be responsible for providing student counseling and educational consulting to our clients Day-to-day tasks include conducting career counseling sessions developing educational plans communicating with students and parents and offering guidance on educational opportunities and challenges Role Overview As an Education Counselor you will serve as the first point of contact for prospective learners Your primary role will be to guide and support them in choosing the right program based on their goals while ensuring smooth conversions through a consultative sales approach Key Responsibilities Handle inbound inquiries and follow up on leads through calls WhatsApp emails and CRM tools Understand the learner s needs and provide accurate information about courses specializations fees and perks Guide students through the enrollment process addressing queries and building trust throughout the decision-making journey Meet daily weekly and monthly enrollment and revenue targets Maintain updated records of interactions and conversions Collaborate with the marketing and academic teams for feedback and lead improvement What We re Looking For Strong communication and interpersonal skills English Hindi fluency preferred Passion for education counseling or psychology is a plus Confident energetic and driven personality with a learner-centric mindset Basic knowledge of sales process and CRM tools is advantageous but not mandatory Fresh graduates or up to 2 years of experience in EdTech counseling telesales or student advisory roles Why Join Us Opportunity to work at the intersection of psychology and education Learning-focused work environment with mentorship and training Fixed salary attractive performance incentives Growth opportunities opportunities in academic advising business development or learning facilitation Job Types Full-time Permanent Pay 20 000 00 - 40 000 00 per month Work Location In person