Job Overview The Presales Executive will be responsible for managing incoming leads engaging with potential customers understanding their requirements and coordinating with the sales team to ensure seamless conversion The role demands excellent communication skills product knowledge and the ability to build strong customer relationships Key ResponsibilitiesLead Management Customer Interaction Handle inbound inquiries generated through marketing campaigns portals and walk-ins Conduct initial qualification calls to understand customer requirements budget and preferences Maintain continuous follow-ups with potential leads to ensure high engagement and conversion Schedule site visits and coordinate with the sales team for smooth handover of prospects Documentation Reporting Update CRM systems with lead status follow-ups and customer interactions Prepare daily weekly and monthly reports related to leads conversions and customer feedback Ensure accurate documentation of customer requirements and preferences for the sales team Coordination Coordinate closely with the sales marketing and CRM teams to ensure lead quality and timely closures Work with the digital marketing team for lead quality insights and feedback Assist in organizing promotional events site visits and customer engagement activities Product Knowledge Maintain up-to-date knowledge of all ongoing and upcoming real estate projects Brief customers clearly about project features pricing payment plans location advantages and legal documentation Stay informed about market trends competitor projects and pricing strategies Customer Experience Provide excellent customer service through timely responses and professional communication Resolve customer queries and escalate issues to the concerned departments where required Ensure a positive experience during pre-sales interactions leading up to site visits Skills Requirements Proven experience in presales or telesales preferably in real estate Strong communication interpersonal skills Ability to understand customer needs and align project offerings accordingly Proficiency in CRM tools and MS Office Goal-driven proactive and able to work in a fast-paced environment Fluency in English Hindi and or regional languages preferred Job Type Permanent Pay 20 000 00 - 25 000 00 per month Perks Health insurance Provident Fund Work Location In person

📌 Pre-sales (Maharashtra)
🏢 Extinct Fire Engineers
📍 Maharashtra