Date posted November 30 2024 Pay 15 000 00 - 30 000 00 per month Job description E-Commerce Executive Position E-Commerce Executive Location Pune Maharashtra About Arth Life Arth Life is a vibrant cutting-edge kids clothing brand that aims to provide high-quality stylish and comfortable clothing for children With a focus on sustainability creativity and care we bring joy to both parents and kids through our products As we continue to grow our online presence we re looking for a motivated E-Commerce Executive to join our team and support the digital growth of our brand Role Overview As an E-Commerce Executive at Arth Life you will play a key role in managing and optimizing our online store overseeing day-to-day e-commerce operations and driving sales growth through digital marketing initiatives You will work closely with the marketing logistics and customer service teams to create a seamless shopping experience for our customers while supporting the growth of the Arth Life brand in the digital space Key Responsibilities 1 E-Commerce Platform Management - Manage and update the product listings on the Arth Life website - Ensure product details descriptions images pricing stock are accurate engaging and aligned with the brand s tone and style - Oversee the functionality and user experience UX of the website ensuring the site is fully optimized for customer navigation and mobile responsiveness 2 Product and Inventory Management - Coordinate with the inventory team to ensure that the stock levels are updated and orders are fulfilled in a timely manner - Monitor and manage inventory to prevent stockouts or overstocking particularly during sales seasons - Ensure all product data is accurate including sizes colors and style availability 3 Order Processing Customer Support - Oversee order processing ensuring that all orders are fulfilled and shipped on time - Handle customer inquiries order issues returns and exchanges to ensure high levels of customer satisfaction - Address customer complaints or concerns related to product quality delivery or website issues with empathy and professionalism 4 Digital Marketing Promotions - Assist in the creation and execution of online marketing campaigns to drive traffic to the site including seasonal promotions discounts and flash sales - Coordinate with the marketing team to plan and execute social media campaigns that promote new collections and special offers - Help develop email marketing campaigns to engage customers including newsletters product launches and personalized offers 5 SEO and Content Optimization - Optimize product listings for SEO to improve search engine rankings and visibility - Conduct keyword research and ensure product descriptions are optimized with relevant keywords to drive organic traffic - Collaborate with the content team to ensure high-quality imagery and copy for all product pages 6 Analytics Reporting - Monitor the performance of the online store and digital campaigns through analytics tools Google Analytics platform-specific tools etc - Provide monthly performance reports on sales traffic customer engagement and marketing campaigns - Analyze customer behavior and make data-driven recommendations to improve conversion rates average order value and customer retention 7 Customer Retention Engagement - Help manage customer reviews and ratings to enhance brand credibility and trust - Assist in creating loyalty programs or referral incentives to increase repeat purchases - Maintain an engaging and user-friendly post-purchase experience ensuring follow-up communications thank you notes feedback requests etc are timely and brand-consistent 8 Cross-functional Collaboration - Work closely with the product development and design teams to ensure product availability and timely launches - Liaise with logistics and fulfillment partners to ensure smooth and efficient shipping and handling - Support the marketing team by providing insights on product trends customer feedback and e-commerce performance Skills Qualifications - Educational Requirements Bachelor s degree in Business Marketing E-Commerce or a related field Knowledge of digital marketing and e-commerce platforms is preferred - Experience - 1-2 years of experience in e-commerce or digital marketing ideally in the retail or fashion industry experience with kids apparel is a plus - Proficiency in e-commerce platforms Shopify Woo Commerce etc and digital marketing tools Google Analytics social media advertising email marketing tools - Familiarity with product photography image editing and the importance of high-quality visuals for an e-commerce site - Skills - Strong attention to detail and organizational skills - Creative thinker with a good eye for visual merchandising and website design - Strong communication skills both written and verbal with the ability to engage customers effectively - Ability to handle multiple tasks and deadlines in a fast-paced environment Job Type Full-time Schedule Day shift Experience E-commerce 2 years Preferred shopify 2 years Preferred Work Location In person Job Types Full-time Permanent Pay 9 510 40 - 34 870 03 per month Work Location In person

📌 E-commerce Executive (Maharashtra)
🏢 Arth Life
📍 Maharashtra