We are excited to invite enthusiastic individuals to join our dynamic International Process team You will be the first point of contact for our international clients and US team providing exceptional service and support through both chat and voice channels -Good English communication skills - Freshers can apply - Night Shifts -5 days Working - Office Location Zirakpur Key Responsibilities Customer Support Engage with customers via chat and voice to address their inquiries concerns and feedback promptly and professionally Issue Resolution Identify and troubleshoot customer issues escalating complex cases to the appropriate departments when necessary Product Knowledge Maintain a comprehensive understanding of our products and services to provide accurate information and assistance to customers Documentation Keep detailed and accurate records of customer interactions and transactions contributing to a seamless support experience Follow-Up Conduct follow-up communications to ensure customer satisfaction and resolution of issues Team Collaboration Work collaboratively with team members and other departments to continuously improve our support processes and customer experience What We re Looking For Exceptional Communication Outstanding communication and writing skills to effectively interact with international clients Flexibility Willingness to work in rotational shifts to meet the needs of our global clientele Open to All Both freshers and experienced candidates are welcome to apply Job Type Full time Pay 20 000 00 - 30 000 00 per month Benefits Health insurance Paid sick time Ability to commute relocate Zirakpur Punjab Reliably commute or planning to relocate before starting work Preferred Experience total work 1 year Preferred Language English Required Shift availability Night Shift Required Work Location In person

📌 Customer Care Executive (cce) (Zirakpur)
🏢 Important Group
📍 Zirakpur