Job Title Operations Manager Experience Required Minimum 5 Years Location VH Road Coimbatore Reports To General Manager Managing Director Contact 99423 66831 Job Summary The Operations Manager is responsible for overseeing the daily operations of the business to ensure efficiency quality productivity and profitability This role involves managing staff optimizing operational processes implementing strategic initiatives and maintaining high standards of service and compliance Key Responsibilities Operational Management Oversee day-to-day business operations across all departments Develop and implement standard operating procedures SOPs to ensure consistency and quality Monitor performance metrics and drive continuous improvement Team Leadership Supervise train and motivate department heads and team members Conduct performance reviews and provide coaching for staff development Ensure adequate staffing and effective shift scheduling Customer Service Quality Control Maintain high service standards and ensure customer satisfaction Handle and resolve customer issues promptly and professionally Regularly review feedback to identify improvement areas Financial Resource Management Manage budgets control operational costs and optimize resource utilization Assist in forecasting planning and financial reporting Identify opportunities for cost reduction and process efficiency Compliance Safety Ensure compliance with company policies legal regulations and health safety standards Oversee audits and inspections to maintain operational integrity Strategic Planning Collaborate with senior management to develop and execute operational strategies Contribute to business development and process innovation Support the rollout of new projects services and technologies Qualifications Skills Bachelor s degree in Business Administration Management or related field MBA preferred Minimum 5 years of experience in operations management preferably in hospitality service relevant industry Proven track record in managing teams and improving operational performance Strong leadership communication and problem-solving skills Excellent organizational and multitasking abilities Proficiency in MS Office and operations management software e g ERP CRM Ability to work under pressure and make data-driven decisions Key Competencies Strategic thinking and analytical mindset High attention to detail and process orientation Robust interpersonal and negotiation skills Results-driven with a focus on operational excellence Job Types Full-time Permanent Pay 35 000 00 - 40 000 00 per month Benefits Cell phone reimbursement Food provided Health insurance Provident Fund Work Location In person

📌 Operations Manager (Tamil Nadu)
🏢 HOTEL RATHNA RESIDENCY
📍 Tamil Nadu