Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI We are inviting applications for the role of Domain Trainee Management Trainee Invoice to Cash We re looking for someone with extensive knowledge and understanding of entire Invoice to cash process In this role you will be expected to work on strict deadlines in a high-pressure business environment while being a valuable team player and should have led a team size of 20 to 25 people Responsibilities In this role you ll be responsible for all the activities related to I2C domain Reconcile the agent account as per remittance provided by the account current agent To post the amount on policy bill lines received from Agent for policy premium Follow up with the agent on delinquent items and for the amount lying in suspense account Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics Provide relevant process reports on a timely basis Ensure adherence to established attendance schedules i e per predefined rosters Ensure adherence to company policies and procedures Coaching and grooming of team members to build a strong and efficient team Good analytical and problem-solving skills Ability to communicate verbally and through emails with businesses Eye for Detail and High level of accuracy Ability to prioritize effectively be flexible as needs change Positive attitude with a focus on continuous process improvement and an open mind to change Proven ability to build effective working relationships with clients internal stakeholders Qualifications and experience Minimum Qualifications B Com graduation Relevant work experience in Invoice to Cash Communication should be A2 and above Essential skills Effective written verbal and listening communication skills Research and analytical skills Detail oriented Effective interpersonal skills Ability to balance timeliness accuracy and productivity independently Adjust easily to changes required as a result of workload re-assignment and business processes Teamwork - Achieve team objectives effectively through workload prioritization Business awareness Technical skills Highly skilled in computer navigation Average keyboarding speed with high accuracy Proficiency in the English language Data gathering logic and numerical ability Proficiency using MS Office Suite Word Excel Outlook Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation For more information visit www genpact com Follow us on Twitter Facebook LinkedIn X YouTube and Facebook Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training