Company Description Wizikey is a cloud-based marketing and Communications software that uses AI technology to monitor news provide media insights and automate reporting It helps companies track their news presence gather competitive intelligence and connect with relevant reporters With Wizikey businesses can measure their PR efforts optimize strategies and drive better outcomes Trusted by over 100 businesses including Reliance Infosys MapmyIndia Blusmart Physics Wallah and WebEngage Wizikey enhances brand visibility globally About the Role Wizikey is looking for a dynamic and enthusiastic Customer Success Intern to support our CSM Customer Success Management team This is a client-facing role that requires strong communication skills and a proactive attitude You ll work closely with our CSMs to ensure top-notch customer experience and relationship management Key Responsibilities Support the Customer Success team in managing client accounts Assist in onboarding training and engagement initiatives for customers Coordinate with internal teams to ensure client requirements are met Track client interactions and maintain updated documentation Help resolve customer queries and ensure high client satisfaction Prepare reports and presentations for customer reviews QualificationsCurrently pursuing or recently completed a Bachelor s degree preferably 2025 pass-out Excellent verbal and written communication skills Solid interpersonal skills and a client-first mindset Based in Gurgaon or willing to relocate Onsite role Quick learner with attention to detail and ability to multitask Additional Information Wizikey encourages and celebrates entrepreneurial culture When you set out to create a new industry you need to build a team of immensely talented folks from Technology and Communications and give them the freedom to experiment learn and keep building And with every addition of talent this gets new fuel and the magic happens And that is why we call ourselves Wizards