ABOUT PRGX We provide the business intelligence to unlock incremental value from data and expand impact across our clients organizations for healthier whole businesses PRGX pioneered Recovery Audit nearly 50 years ago and is now the global leader in source-to-pay analytics and margin expansion PRGX empowers clients in more than 30 countries with the business intelligence to recover 1 2 billion in annual cash flow unlocking value and improving the overall health of organizations across the world We collaborate with supplier communities to realize improved profits and deliver the tools to optimize processes finding immediate and lasting value With end-to-end technology and deep vertical expertise that underpins our recovery preventive and analytics solutions we provide the actionable insights to minimize leakage optimize cash flow and shape stronger healthier businesses For additional information on PRGX please visit www prgx com - Experience - 6 Months to 2 Years 1 Setup Desktops Laptops Printer projectors and other IT H W assets 2 Provide Desktop Application support as per the service requests 3 Diagnose Troubleshoot Desktop Laptop Printer other hardware related issues 4 Use Ticketing tool to monitor communicate escalate and resolve the IT related issues within the SLA 5 Recent Employee on Boarding - Assist new employees with on boarding from an IT standpoint 1 Create asset allocation sheets 2 Setting up the workstations 6 Asset Management 1 Perform Asset tagging and deployment 2 Maintaining list of assets and their allocations 3 Sending intimation to the admin for insurance coverage for the new added assets 7 Installation of Win OS and approved softwares on desktops and laptops as per the service requests 8 Support remote software installations such as Win OS Cent OS SQL VS Java etc 9 Protection - Replace repair disposition systems when necessary 10 Maintain network LAN printers and other devices 11 Setup racks and stack servers when needed 12 Coordination with ISP to troubleshoot any internet service related issue 13 Provide preventive maintenance services for desktops printers and other IT hardware assets 14 Coordinate with equipment manufacturers vendors to resolve hardware issues 15 As Maintenance Activities are scheduled during the weekends engineer has to be present as and when required during these scheduled maintenance activities 16 Fix Asset Audit periodically 17 EPABX Phone Line Maintenance and port assignments WORKING CONDITIONS AND EQUAL EMPLOYMENT Any physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the described job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this job the employee is occasionally required to remain stationary move lift and or move up to 15 pounds The employee must regularly sit use hands to finger handle or feel reach with hands and arms communicate Specific vision abilities required by this job include close vision PRGX does not discriminate against employees or applicants for employment based upon race color national origin genetic information religious beliefs gender age marital status disability veteran status or any other protected classifications activities or conditions as required by federal state and local laws

📌 Desktop Support Engineer (Maharashtra)
🏢 PRGX Global
📍 Maharashtra