DRA Cibil transparent required Contact delinquent customers via phone email SMS or field visits to follow up on overdue payments Negotiate repayment plans and timelines while maintaining customer goodwill Monitor and track accounts to identify outstanding debts Update and maintain accurate records of all collection efforts in the system Provide feedback to the management regarding potential problem accounts Escalate unresolved cases to the legal or higher management team when required Coordinate with internal departments like credit legal and operations for smooth collections Achieve monthly collection targets as set by the bank Ensure adherence to all compliance and regulatory requirements Job Type Full-time Pay 12 000 00 - 17 000 00 per month Benefits Commuter assistance Work Location In person Speak with the employer 91 (phone hidden)