Company Name VARITE India Private Limited About The Client An American multinational computer software company incorporated in Delaware and headquartered in San Jose California They specialize in software for creating and publishing a wide range of content including graphics photography illustration animation multimedia video motion pictures and print Essential Job Functions Work with the Enablement Environments team to set up Digital Experience training environments for collaborators Support various programs by provisioning required digital solutions within strict SLA timelines Understand and troubleshoot technical issues with cloud-based training environments in collaboration with collaborators Manage training project schedules by coordinating with regional leads on bootcamps Independently handle day-to-day administrative activities of training environments including decommissioning live class support issues inventory management and password management Maintain seamless communication and set explicit expectations with business and internal teams Attain outstanding customer happiness by delivering the necessary solutions within SLA and promptly addressing all concerns Must to Document issues through ServiceNow Knowledge base Capture and communication lessons learned to the broader team Confidently and proactively communicate throughout the project lifecycle Work towards streamlining processes for any deviations and ensure operations run effectively Active Participation in UAT s Actively participate in User Acceptance Testing UAT to ensure flawless implementation of new features and solutions Self-managed responsive and dedicated to client success Showcase robust troubleshooting abilities by swiftly and effectively pinpointing and solving challenges Strong conflict resolution and negotiation skills Exhibit superb organizational skills to coordinate multiple projects programs seamlessly Maintain a professional demeanor and effectively interact with diverse teams across Adobe Strong data gathering and analytical skills Work proficiently with various data-driven systems and databases and others Understanding of AWS Azure cloud fundamentals is essential Navigate uncertainty and effectively work together with various collaborators Showcase a capacity to adapt swiftly exhibit strong team collaboration and adeptly navigate change Should be able to support 24 5 coverage and be available to support any priority issues Qualifications Education Must be a college graduate with 5 years of experience in a software environment Working knowledge of Adobe Digital Experience products will be preferred How to Apply Interested candidates are encouraged to respond submit their updated resumes and for additional job opportunities please visit Unlock Rewards Refer Candidates and Earn If you re not available or interested in this opportunity please pass this along to anyone in your network who might be a good fit and interested in our open positions VARITE offers a Candidate Referral program where you ll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE Experience Level Bonus Referral 0-2 years INR 5 000 2-6 years INR 7 500 6 years INR 10 000 About VARITE VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA UK CANADA and INDIA VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking Cloud Infrastructure Hardware and Software Digital Marketing and Media Solutions Clinical Diagnostics Utilities Gaming and Entertainment and Financial Services Equal Opportunity Employer VARITE is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees We do not discriminate based on race color religion sex sexual orientation gender identity or expression national origin age marital status veteran status or disability status

📌 Technical Support Specialist (Bengaluru)
🏢 VARITE
📍 Bengaluru