AI-First Future-Driven Human-Centered At OpenText AI is at the heart of everything we do powering innovation transforming work and empowering digital knowledge workers We re hiring talent that AI can t replace to help us shape the future of information management Join us Job Title Senior SOC analyst L2 support for SOC Security Operations Center What the role offers Perform monitoring identification investigation documentation resolution and reporting of security alerts through prioritization of events based on risk exposure Analyze Endpoint Detection and Response EDR Network Cloud and other traffic and log data for potential threats or vulnerabilities Generating tickets and incident reports to external clients and Tier 3 analysts Remediate and apply lessons learned to security incident investigation and resolution Develop processes that align with enterprise incident response activities and coordinate closely with other teams within the Security Operations Center Investigate suspicious activities and content and prevent them Follow strict security and SOC guidelines and SOPs Threat hunting Threat intelligence deep investigation of alerts Identifying the new use cases Strong analytical skills to assess the alerts Integrate new logging sources and build playbooks to properly triage and respond to security incidents while reducing the time needed to analyze each event Assess design and improve SOC processes and workflows with a focus on integrating automation through Security Orchestration Automation and Response SOAR tools and technologies Create custom content to enhance capabilities of security operations Center Create custom analytics dashboards and reports Respond to customer or Tier 1 analyst tickets within target objectives Create current detection rules What you need to succeed Proven experience in a SOC with at least 4-6 years of experience Understanding of Managed Security Services Well versed with Incident Response Framework Experience with Endpoint Detection and Response EDR tools Experience with an industry leading SIEM technology SIEM administration will be a plus Understanding of key IT Cybersecurity concepts Network Security Security Operations Administration Managed Detection and Response Incident Response Recovery Vulnerability Management etc Good interpersonal skills to interact with customers team members and support personnel Strong analytical and problem-solving skills for investigating security issues Strong written and verbal communication skills Ability to earn trust maintain positive and professional relationships and strengthen our culture of inclusion Motivated self-starter Willing to work in 247 shifts on rotation basis and office based -Hyderabad location OpenText s efforts to build an inclusive work environment go beyond simply complying with applicable laws Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone regardless of culture national origin race color gender gender identification sexual orientation family status age veteran status disability religion or other basis protected by applicable laws If you need assistance and or a reasonable accommodation due to a disability during the application or recruiting process please submit a ticket atAsk HR Our proactive approach fosters collaboration innovation and personal growth enriching OpenText s vibrant workplace